ForgeRock - provides a digital identity platform that helps organizations securely manage customer, workforce, and device identities across web, mobile, and cloud environments. The platform enables authentication, single sign-on, identity governance, and fraud prevention, allowing businesses to deliver secure and seamless user experiences at scale.
ForgeRock needed to transition from early traction to enterprise-scale growth.
Key issues:
- Inconsistent hiring quality from previous vendors
- Need to scale enterprise sales globally
- Lack of a trusted, embedded talent partner
- Shift toward outcome-based, enterprise selling
We evolved from contingency recruiter to fully embedded global talent function.
We:
- Deployed a dedicated team embedded in the business
- Defined success profiles for each growth stage
- Delivered global hiring across 10+ countries
- Built continuous talent pipelines aligned to revenue goals
- Trained leadership on structured, high-conversion interviewing
- Acted as market-facing brand ambassadors
- Improved quality of hire and revenue productivity
- Reduced time-to-hire and cost per hire
- Shifted GTM to enterprise, MEDDPIC, challenger sales model
- Established ForgeRock as a destination employer
Outcome: Scaled global GTM organisation from Series C funding through to $2.3Bn acquisition.